Returns

180 Day exchanges

We know life can get busy and things get forgotten about, so we give you up to 180 days after receiving your order to return for an exchange, providing the item is in a re-sellable condition, has no marks or stains and has original packaging present.

30 day refunds

if you aren't happy with our products or services for what ever reason, you have up to 30 days from receiving your item to get it back to us for a full refund (not incl postage fees)

THE PROCESS

You will receive a returns slip with your order, please fill this out and add any extra information you think is useful in order to help us process the return quickly. We recommend sending the parcel using a tracked service in order to reduce the possibility of the parcel going missing. Unfortunately we don't provide free returns/exchanges and would only pay for the return postage if the reason for return is due to faulty, damaged or incorrect goods.

If you need to contact us please send us an email via Sales@Wop-Wops.co.uk