Frequently Asked Questions

How long will my order take to arrive?

We aim to dispatch all orders placed before 12:00 am the same day (excluding weekends/bank holidays). As standard all orders have next day delivery. So in most cases you will receive your order the next working day if it was placed before 12:00 am. Check out our DELIVERY page for more information.

Where is my order?

You should receive an email when we dispatch your order with all the tracking information.  If you haven't received this within 24 hrs of placing your order please contact us.


Alternatively, you can visit our tracking page, please ensure you have your tracking number handy!  


Track your order by clicking the truck

What carrier do you use?

We use DPD for all domestic deliveries and Royal Mail, DHL or Fedex for worldwide delivery depending on location and delivery method selected at checkout.
Do you have a discount code I can use?
We feel our products are priced competitively and therefore don't offer discount codes. However, we do run competitions/giveaways frequently on Instagram and TikTok.
What Country shows will you be at?
We are constantly trying to expand the number of Country Shows we attend.  Check out our updated list to see which shows we will be attending this year.
Do you have a shop?
We don't have our own shop, but we have a small number of retailers which we are looking to grow. Please see our list of retailers and locations HERE
How much does postage cost?
DPD next working day is £5.99 or FREE on all orders over £70 
We offer worldwide shipping for FREE on all orders over £200 and you can find our rates for orders under £200 on our delivery page.
Do you ship world wide?
We ship anywhere in the world. Shipping costs are calculated at checkout and are FREE if you spend over £200. Please check local duties and taxes before purchasing as you may be subject to further costs when importing.
What size am I?
Size guides are located near the 'add to cart' button on all product pages

Still have questions? 

Send us your question by filling out the form below, and get a response within 24 hrs!

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